Shipping & Delivery Policy (Products)
For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only.
For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only.
Orders are shipped within 7 working days for all the items in stock & within 4-6 weeks for the items which are out of stock at the time of order or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.
MEDIGEM is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within the above mentioned time period from the date of the order with 100% payment or as per the delivery date agreed at the time of order confirmation.
Please note that actual size or dimensions of the ordered product may be different as shown in the website. Packing, Design & Color may vary as may be available in our stock at the time of order. Delivery of all orders, in India, will be to the address specified at the time of order or registered address of the buyer as per the credit/debit card only at all times.
In case of delivery outside India, we are liable to dispatch the ordered goods maximum upto the nearest AIRPORT to the address specified at the time of order or registered address of the buyer as per the credit/debit card only at all times.
The customer, himself/herself has to arrange the pickup of their returned goods (if any, due to their respective country restrictions or other reason) , at their cost and also has to pay for any consequent expenses or losses, from our company address within 10 days of such returns. MEDIGEM is in no way responsible for any damage to the order while in transit to the buyer. Domestic buyers will need to provide any transit forms which may be required in their respective states.
Shipping & Delivery Policy (Services)
Delivery of our services will be confirmed on your E-mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on +91-9143162171.
Shipping & Delivery Charges
The shipping charge is based on the weight of the product. For multiple products ordered from the same category the program adds up the weight of all the units ordered and charges a single delivery fee/paid. Usually, our products are with free delivery to most of the locations in India except locations like Andaman & Nicobar Islands in India and all the international locations. Customers from such excepted locations can buy from PAYPAL links in which delivery charges are separately mentioned, wherever applicable.
How to place an order online for our devices
This is a general guide to the steps to follow to place an order for all our Medigem devices. All our products are of high quality, low cost and are in easy reach as compared to the cost of other Korean companies. The online webpage of your selected good will give you more specific information about the product. The steps to buy online are given below:
1. Find required alternative health care therapy machine you want to buy. Search for item from Products Menu or send us the product picture you are looking for on our email id email@example.com for getting more information & quote.
2. Read information provided about service or products available & contact us on firstname.lastname@example.org if you have any query.
3. All the prices mentioned in the website include free/paid delivery to your place. You need to send your billing & full shipping address along with the product name & quantity in order to process your order faster. However, our international customers need to get cleared the ordered goods in their country from the respective customs department and pay any duties or charges, as liable to be, in their respective countries.
4. You need to send mail to email@example.com for the products where the prices have not been mentioned, to have a final quote depending upon your location, product & order quantity.
5. International customers have the option to book their order by paying (Product + Shipping cost) through Western Union/Money Gram in favor of “Medigem”. Send us your MTCN No along with order & delivery details. You can also directly remit the payments in USD by Paypal (Add 5% extra) to “firstname.lastname@example.org” OR directly to our bank account by T/T. Buyer must pay for the bank charges that may be charged by both buyer and the seller’s bank.
Beneficiary Bank: AXIS Bank ltd.
Beneficiary Name: Medigem
IFS Code: UTIB0000547
Account No: 915020023857769
(For outside Indian customer) Swift Code: AXISINBB319
Bank Address: 185, Sodepur Road, Madhyamgram, Kolkata (WB), Pin-700129
6. Indian customers can pay us (By Cash/Cheque/DD/Online Bank Transfer) in the following ways:-
a) You can deposit the Cash, Cheque, DD or NEFT Online Transfer at any of the bank branches in your city by filling along with a Bank deposit slip. Our Bank Details are given before:-
* Cash Deposit: Unlimited at all branches
b) You can visit our office & pay us in cash for the selected products and get instant delivery if the product is in stock at that time.